Frequently Asked Questions
Everything you need to know about your wakeboarding gear and orders.
How do I determine the right wakeboard size for my weight?
Wakeboard sizing is primarily based on rider weight. Generally, riders under 130 lbs should look for boards 130-134cm, while those over 200 lbs should opt for 144cm or larger. Check our specific size charts on each product page for model-specific recommendations.
What is your return policy for boards and bindings?
We offer a 30-day return policy on all unused gear in its original packaging. Please note that once a board has been mounted with bindings or put in the water, it is no longer eligible for return.
How long does shipping take for oversized items like boards?
Oversized items typically ship via ground freight and arrive within 3-7 business days depending on your location. Expedited shipping options are available at checkout for an additional fee.
Do you offer international shipping to enthusiasts outside the US?
Yes, BuyWake ships worldwide. International shipping rates and duties are calculated at checkout based on the destination country and the dimensions of the package.
How can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are the products sold on BuyWake covered by a warranty?
Most of our hardware products come with a one-year manufacturer warranty against defects. This typically excludes damage from impact with docks, sliders, or rocks.